What data do we collect?

FamilyHolidayTravel collects the following data:

Personal identification information (Name, email address, phone number, etc.), Name, email, phone number. 

How is the data collected?

You directly provide your data to FamilyHolidayTravel. we collect data and process date when you:

Register online

Voluntarily complete a survey or provide feedback on any of our message boards or via
email. 

Use or view our website via your browser's cookies. 

The Company may also indirectly collect data in the following way:

ip is collected indirectly

How Will We Use Your Data?

Our Company collects your data so that we can:

Process your orders and requests.

Manage your account.

Contact you for future promotions, offers, and information that you may find useful.

If you agree, Our Company will provide the following companies your information so that you can receive offers of goods and services from them:

Travel Agencies that we redirect you to get the offers and discounts.

When you provide any credit information for any transaction on the Website, the Company may send the information to credit agencies to prevent purchases made for fraudulent purposes. 

How do will we store data?

Our company securely stores the user data at StoreAndHost Servers in Germany. The data storage services is provided by StoreAndHost is the service provider of the data storage.

Our company will keep your data for the company will keep your information for as long as you have an account with us., and we will delete the data by Your personal data will be deleted as soon as your account is removed . 

Marketing 

Our Company would like to send you data about our services and goods of ours that might suit your preferences, as well as products from our partner companies. 

If you wish to change your marketing preferences, you can opt-out later.

You have the right to stop Our company from sending you marketing information or giving your data to our partner companies for marketing purposes. 

If you no longer wish to receive our marketing information, you can follow the steps below:

Your Data Protection Rights

Every user is entitled to the following rights:

The right to access: The user can request a copy of the personal data collected by the Website. our Company may charge a fee over this service. 

the right to rectification: The user can request the company to correct any information that they believe to be wrong. The user can also request the Company to complete any information that the user believes to be incomplete. 

The right to erase: The user has the right to request the erasure of the information collected, under certain conditions. 

The right to restrict processing: The user has the right to request that Our Company restrict the processing of their personal information, under certain information. 

The right to object to processing: The user has the right to object to Our Company's processing of their personal data, under certain conditions. 

The right to data portability: The user has the right to request that the company transfer data we collected to another organization, or directly to you, under certain conditions. 

For any requests, the company shall respond to the user within a month. If you would like to exercise the rights as described, you can contact the Company by the following means:

Phone no.: +491706017134

Email: familyholidaytravel@storeandhost.com

What are cookies

Cookies are text files placed on your device to collect standard Internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology. 

For further information about cookies and their functions, please visit:

We have a cookie policy and banner before entering the site familyholidaytravel.com. There you will find all the necessary information about our cookies.Ip for location.

How do we use cookies

Our Company use cookies in multiple ways to improve your experience on our website, including:

Keeping the user logged in 

Understanding how you use our website

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What type of cookies do we use?

Our website uses numerous types of cookies:

Functionality: Our Company uses these cookies so that we recognise the users on our website and remember the personal preferences they selected in the past, such as the language of the website. They include first-party and third-party cookies are used. 

Advertising: these cookies collect information about your visit to our websites, such as our products or other resources. The links you followed and information about your browser, your device and your IP address can be collected. We share a limited portion of these data with third parties for advertising purposes. 

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How to manage cookies

You can set your browser not to accept cookies, and the above website provides information on how to remove the cookies.

Privacy Policies of Other Websites 

Our Company contains links to other websites. Our privacy policy applies only to website. Hence, if you click on other websites, you should read their privacy notice. 

Changes to our privacy policy

Our Company keeps our privacy policy under regular review on their privacy policy. We will update our users on privacy policy changes on our websites. The privacy policy was last updated on 18/12/2022. 

Contact Us 

Phone no.:+491706017134

Email:familyholidaytravel@storeandhost.com

Contacting Appropriate Authorities 

If you wish to report a complaint or if you want to make an enquiry about your privacy concerns, you may contact them by the following means:

Phone No.: +49

Email:dsgvo-gesetz.de

Website: dsgvo-gesetz.de